Frequently Asked Questions
Everything you need to know about finding your quiet.
How do I know which size will fit my ears?
Every set of Loop earplugs comes with four sets of silicone ear tips in sizes XS, S, M, and L to ensure a perfect, comfortable fit for every ear shape.
What is the difference between the different Loop models?
We offer various models designed for specific needs: Experience for live music and events, Engage for social settings and conversations, and Quiet for sleep and deep focus.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping times vary by destination but generally arrive within 7-14 business days.
Can I return my earplugs if they don't work for me?
Yes, we offer a 100-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return them for a full refund.
Are Loop earplugs reusable and easy to clean?
Absolutely. Loop earplugs are designed for long-term use. You can easily clean them by wiping them with a damp cloth or using mild soap and water on the silicone tips.
Do you offer a warranty on your products?
All Loop products come with a 2-year limited warranty that covers any manufacturing defects to ensure you have the best possible experience.